Privacy Policy

Controller

The controller responsible for the processing of personal data on this website is:

MW Hotels GmbH
Managing Director: Michael Wagner
Stühlingerstraße 21
79106 Freiburg im Breisgau

Phone: +49 761 600 466 0
Email: office@mw-hotels.de

Data Protection Officer

You can contact our Data Protection Officer at:

Freiburger Datenschutzgesellschaft mbH
Lawyer Jörg M. Leuchtner
Luisenstraße 5
79098 Freiburg im Breisgau

Email: info (at) freiburger-datenschutzgesellschaft.de
Website: https://freiburger-datenschutzgesellschaft.de

General information on data processing

Protecting your personal data is important to us. We process personal data exclusively within the scope of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Digital Services Act (DDG).

Personal data means any information relating to an identified or identifiable natural person.

Hosting and server log files

When you access our website, the hosting provider automatically collects and stores information in so-called server log files.

This includes in particular:

IP address
Date and time of access
Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Amount of data transferred

This processing is carried out to ensure the technical operation of the website and system security, and to optimise our online services.

The legal basis is Art. 6 para. 1 lit. f GDPR.

Cookies and consent management

Our website uses cookies and similar technologies.

Technically necessary cookies ensure the secure and error-free operation of the website. In addition – provided you have given your consent – analysis and convenience functions are used.

When you first visit our website, you can use the consent banner to select which cookies and services may be activated.

Processing is based on:

Art. 6 para. 1 lit. a GDPR (consent)
§ 25 para. 1 TDDDG
Art. 6 para. 1 lit. f GDPR for technically necessary cookies

You can withdraw your consent at any time with effect for the future.

Users also have the option of accessing our services without cookies. To do so, the relevant browser settings must be changed. Please refer to your browser’s help function to find out how to deactivate cookies. However, please note that this may affect some functions of this website and reduce user comfort.

Contact

If you contact us by email or via a contact form, we will process the data you provide in order to handle your enquiry.

This processing is based on Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. f GDPR.

The data will be deleted as soon as it is no longer required to process your enquiry and no statutory retention obligations apply.

Applications

If you send us application documents, we process your personal data exclusively for the purpose of carrying out the application procedure.

The legal basis is § 26 BDSG and Art. 6 para. 1 lit. b GDPR.

If no employment relationship is established, the data will generally be deleted no later than six months after completion of the application procedure, unless statutory retention obligations or legitimate interests prevent this.

Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies that enable an analysis of the use of the website.

This processing is carried out exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

We have activated IP anonymisation. Your IP address is shortened by Google within the European Union or the European Economic Area before transmission.

It cannot be ruled out that data is transferred to servers of Google LLC in the USA. Google uses standard contractual clauses in accordance with Art. 46 GDPR.

You can withdraw your consent at any time via the cookie settings.

Further information:
https://policies.google.com/privacy

Online booking via DIRS21

Our website features an online booking mask from the provider DIRS21 by TourOnline AG.

The provider is:

TourOnline AG
Borsigstraße 26
73249 Wernau

When you use the booking function, personal data is processed and transmitted to DIRS21 for the purpose of processing your booking.

This processing is carried out for the implementation of pre-contractual measures and for the fulfilment of the contract in accordance with Art. 6 para. 1 lit. b GDPR.

Further information:
https://www.dirs21.de/datenschutz/

Payment processing

We use the payment service provider First Cash Solution GmbH to process payments.

As part of payment processing, the personal data required for this purpose is transmitted to the payment service provider.

This processing is based on Art. 6 para. 1 lit. b GDPR.

Further information:
https://www.firstcashsolution.de/datenschutz/

Deposit for rentals

To secure any claims arising from the rental (e.g. in the event of damage or heavy soiling), we store your credit card or passport details as a deposit upon arrival. This data is processed exclusively for this purpose and irrevocably deleted on the day of your departure.

The legal basis is Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. f GDPR (legitimate interest in securing contractual claims).

Your rights

You have the following rights with regard to the personal data concerning you:

Right of access in accordance with Art. 15 GDPR
Right to rectification in accordance with Art. 16 GDPR
Right to erasure in accordance with Art. 17 GDPR
Right to restriction of processing in accordance with Art. 18 GDPR
Right to data portability in accordance with Art. 20 GDPR
Right to object in accordance with Art. 21 GDPR
Right to withdraw consent given in accordance with Art. 7 para. 3 GDPR

Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.

The competent supervisory authority is:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
https://www.baden-wuerttemberg.datenschutz.de/

Currency and amendment of this privacy policy

We reserve the right to amend this privacy policy so that it always meets the current legal requirements or reflects changes to our services.